The case of internationalizing banks and the knowledge transfer process

Nomhwange, Sooter

Business
July 2016

Thesis or dissertation


Rights
© 2016 Sooter Nomhwange. All rights reserved. No part of this publication may be reproduced without the written permission of the copyright holder.
Abstract

Central to this thesis is the examination of cross border knowledge transfer mechanisms in multinational banks from emerging and advanced economies. Applying the Knowledge Based View, the Network theory, and Springboard perspective, this study advocates that exploiting and optimising knowledge synergies between subsidiaries located in different countries through knowledge transfer mechanisms is what is facilitating knowledge transfer for both multinational banks from emerging and advanced economies. By identifying and operationalizing knowledge transfer mechanisms in multinational banks, the research proves that emerging economy multinational firms do benefit from cross border knowledge mobility, and that knowledge transfer mechanisms exist in services multinational enterprises. Secondments and Communities of Practice have been identified as knowledge transfer mechanisms for an emerging economy multinational bank, while Global Job Postings and The Commercial Banking Corporate School have been identified as knowledge transfer mechanisms for an advanced economy multinational bank. The work suggest that the Network theory applies more to advanced economy multinational banks; that they do benefit more from their multinational network than emerging economy multinational banks.

Publisher
Business School, The University of Hull
Supervisor
Bovis, Christopher; Rhodes, Mark J.
Qualification level
Doctoral
Qualification name
PhD
Language
English
Extent
5 MB
Identifier
hull:15171
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